Our Operational Software services provide tangible benefits.
We build software solutions that manage the data of your backend systems. Whether you need software for tasks such as tracking work orders for manufacturing, automatically placing orders with suppliers when inventory runs low or anything else, we can help.
Reduce or Eliminate Manual Tasks
At Edgeware, we help you automate your work processes. We believe from initial order entry to shipping and invoicing, you should only be entering new information once and each step in a process should set up the next. We can build applications that connect to third parties such as your suppliers. Ultimately, we’ll help you be more productive.
Decrease Record Duplication and Increase Data Quality
If your data is contained in poorly connected silos, you likely have issues with duplicate records that contain conflicting information. Not only can we help you de-dupe your data, we create unified application systems that reduce or eliminate duplicate record creation in the first place.
Accelerate Workflows
Edgeware Systems can help you accelerate the pace of transactions in your operations. We can streamline your systems to speed order entry, picking, shipping, billing, returns, customer service and more. Edgeware custom applications not only save you time, they increase customer satisfaction and accelerate your sales.
Keep Up-To-Date
Need to know today’s numbers or even the live figures? Edgeware can help you stay up-to-date. Reporting systems and dashboards are a key part of our custom operational applications. With Edgeware custom software solutions, you will always know exactly what is happening in your business.
“One man’s crappy code is another’s full-time job. Eliminate one to save the other.”
– Larry Page, Co-Founder Google
Our application development process focuses on your needs.
Edgeware Systems employs a six-step development process that has been that has been refined over the decades to ensure successful data management solutions for our clients.
Discovery and Objective Setting
The first step in the Edgeware development process is to understand the outcomes you are seeking to achieve, your current situation and your existing systems. Depending on your needs, this step can be anything from a single meeting for straightforward projects to our formal data-assessment process for more involved services. During this step, we will review goals, target audience, roles of our team and yours, key functionality, external deadlines and more.
Planning and Design
At the planning and design stage, we layout the framework for application. This includes identifying the programming and database tools to be used, the existing systems to be connected, the major functional elements of the solution, workflows and more. Before we start coding, we have a clear roadmap of where we are going. Typically, we divides largers projects into small start-to-finish components. This gets essential tools in place first, gives you time to assess new capabilities as your project progresses and eases the learning curve for you and your teams.
Primary Development
Once are plan has been approved, we begin the implementation of the application. This includes the front-end user experience and the back-end data processing and storage. We start with the solutions that provide you the greatest benefit — that is, we work to improve the systems that will best reduce pain points.
Testing
Just before our solution is ready to deploy, we engage in a thorough testing and quality assurance process. We examine reliability, functionality, usability, compatibility, performance and security. This review protocol begins with the Edgeware team and concludes with end-user testing.
Deployment
Once the application has been thoroughly tested, it is ready for deployment. This can involve steps such as data migration, systems replacement and systems integration. We take steps to protect your data integrity and ensure a smooth transition. We plan carefully to avoid any last-minute issues, but we are ready should they occur.
Refinement and Support
Our work is not done at deployment. Edgeware is there for you to help refine the systems we have put in place and to support them should any routine or special issues arise. Our goal is to ensure your satisfaction today and in the future as your business evolves.
