Edgeware’s comprehensive process focuses on your data needs.
Stakeholder Engagement
We begin our data-systems assessment process by engaging a variety sample of your stakeholders. These can include board directors, management, employee groups, prospective customers, current customers and others. This engagement can include follow-up after legacy data systems have been reviewed.
Legacy Systems Review
After gathering information from stakeholders, we review the current data management systems. This includes examining your hardware paradigm, software applications, application integrations, system use, workflows and related manual processes.
Landscape Scan
Next, we examine industry trends and best practices as they pertain to the systems being reviewed. We assess both relevant companies in your sector and other software solutions similar to your current applications.
Report and Presentation
Finally, we deliver our assessment and plan recommendations via a written report and presentation. If required, this material can be presented to the board, management, employee groups and other stakeholders.
“The pessimist complains about the wind. The optimist expects it to change. The leader adjusts the sails.”
-John Maxwell
Our review provides clear conclusions and recommendations.
Goals and Objectives
Our assessment begins by outlining the goals and objectives we identified with you that pertain to your data systems being reviewed. These include elements related directly to the software such as capabilities and performance as well as relevant business goals that are affected by the data systems such as productivity and sales.
SWOT Analysis
Our assessment includes a SWOT analysis — specifically the strengths and weaknesses of the current data systems being reviewed and the opportunities and threats they provide for your company. We provide analysis of how the current systems are affecting your productivity, sales, stakeholder satisfaction, business intelligence and more.
Policy
Our assessment also reviews your current policies that relate to the data-management systems in question. Our recommendations include proposed top-level policies examining issues such as employee roles, data integrity, information capture and retention, privacy, transparency, customer-service commitments and more.
People
In addition to reviewing employee roles, we look at other stakeholders such as customers and suppliers. We provide recommendations on how to engage these other players for the betterment of your systems. Other related issues include training, stakeholder satisfaction, productivity and more.
Technology
Of course, we provide recommendations about the actual data systems in question. This includes any new standalone or addon software recommended. Whether custom or off-the shelf solutions are appropriate is also reported. Finally, we examine related manual procedures and other software that touched the systems in question.
Resources
Lastly, we provide guidance on the time and financial resources required to implement any recommendations we make.
